Skip to menu

Learning Records Service Accessibility Statement

Using this website

This website is run by the Department for Education (DfE). We want as many people as possible to be able to use this website. For example, it is possible to:

  • navigate most of the website using keyboard and speech recognition software

How accessible this website is

We know some parts of this website are not fully accessible:

  • at 400% zoom, the page content extends beyond the end of the screen so horizontal scrolling is required
  • the primary navigation is the only method to navigate through the site
  • some error messages are non-specific and will not be announced by a screen reader

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email lrs.support@education.gov.uk and quote your organisation name or UKPRN.

We will review your request and get back to you in 5 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting the accessibility requirements, email lrs.support@education.gov.uk and quote your organisation name or UKPRN.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Department for Education is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed.

Non-compliance with the accessibility regulations

When using some screen readers and browsers:

  • table content extends beyond the end of the screen at 400% zoom. This fails WCAG success criterion 1.4.10 (Reflow)
  • there is only one method to navigate through the site. This fails WCAG success criterion 2.4.5 (Multiple Ways)
  • some error messages are non-specific and will not be announced. This fails WCAG success criteria 3.3.3 (Error suggestion) and 4.1.3 (Status Messages)

We plan for all error messages to be specific by December 2021. We are also exploring options to make some tables more accessible and to simplify navigation through the site.

How we tested this website

This website was last audited on 22nd March 2019 by a third party.

Since then, we have conducted regular tests when making changes to the website.

Testing is carried out:

  • using Selenium and the AXE testing suite to perform automated UI testing on our application code. Each screen is tested against the WCAG ruleset to identify the parts of the website that are not accessible. We have created an automated pipeline within Azure DevOps which allows us to run these tests on an ad hoc and scheduled basis.
  • manually by the team to ensure that changes to the website are compliant with the WCAG guidelines.

This statement was last reviewed on 2nd July 2021.